Student Technology Support Center

Need Help With Technology?

If you are experiencing a technology issue, please review the troubleshooting suggestions below before submitting a support request. Many common issues can be resolved quickly by following these steps.

Common Troubleshooting Steps

Device Issues

• Restart your device.
• Ensure your device is charged or plugged in.
• Check that Wi-Fi is turned on and connected.
• Verify that your device has the latest updates installed.

Login Problems

• Double-check your username and password.
• Make sure Caps Lock is turned off.
• Try signing out and signing back in.
• Use the password reset option if available.

Application Issues

• Close and reopen the application.
• Refresh your browser page.
• Clear your browser cache and cookies.
• Try using a different browser (Chrome, Edge, or Firefox).

Internet Connectivity

• Check your Wi-Fi connection.
• Move closer to your wireless access point if possible.
• Restart your device and reconnect to the network.
• Verify that other websites are loading properly.

If things are still not working properly, Fill out the form below:

Technology Support Request – Fill out 

Contact Information

Renee Trabue
Instructional Technology Coach

Email: Renee.Trabue@sccpss.com

Phone Number: 912.438.1611

Support Hours

Monday through Friday
7:00 AM - 3:00 PM