Building Bridges High School Academy
TroubleShooting
If ClassLink or a Website Will Not Load
Clear Chrome Data
- Press Ctrl + Shift + Delete.
- Change Time Range to All Time.
- Check:
- Browsing History
- Cookies and Other Site Data
- Cached Images and Files
- Click Delete Data.
- Close Chrome and reopen it.
- Return to ClassLink and try again.
If You Forgot Your Password
- Tell your teacher.
- Contact the media specialist or school technology support with the form here.
If the Chromebook Is Frozen
- Hold the Power Button for 10 seconds.
- Turn the Chromebook back on.
- Sign in again.
Daily Student Checklist
☐ Chromebook is powered on
☐ Logged in with school account
☐ Opened Google Chrome
☐ Opened ClassLink
☐ Opened BrightSpace
☐ Ready for learning! ✅
